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Director - NPS

Director - NPS

The Director of the National Procurement Service is responsible for a team of 40 staff including teams of category specialists who will drive high-value deals in their areas. The Director of NPS is accountable to the NPS Board. Following open recruitment, Sue Moffatt was appointed as the Director of the National Procurement Service in 2013.
Sue Moffatt

Sue was the Programme Director for Collaborative Police Procurement and Commercial Director for the National Policing Improvement Agency (NPIA ) From March 1997 until it’s closure in December 2012. Since then she has been providing strategic advice and guidance on all aspects of procurement, programme management and supplier relationship management to both private and public sector partners for Fulcre Partners Limited, a niche consultancy.

The NPIA’s main role was to support the police service in achieving their objectives and to innovate and enable joined up policing. The role of NPIA Commercial & Procurement team included the procurement and contract management of the police service critical national IT infrastructure; supporting collaborative procurement across all categories, both IT and non IT, at a national level across the police service; and promoting best practise in procurement within NPIA and UK policing.

Much of Sue’s career has been delivering transformational change in procurement and commercial management, taking the strategic lead across different stakeholder communities in both the private and public sector, ensuring that procurement delivers cost effective, value for money goods and service that enable organisations to meet their strategic aims while improving operational efficiency and growing and developing staff capability.

Beginning her career with BT in the early 1980s with a number of roles, including part of the team re-engineering their supply chain business and rationalising the logistics operations, Sue has a long track record in professional procurement.

Moving to Motorola in the 1990s, she retained her link to the telecoms industry and held a number of roles including commercial responsibility for GSM base station repair globally and leading the delivery of a repair and logistics operation into China. Later she became the supply chain manager for GSM base station manufacturing.

Following a brief spell in the services sector as IT Commercial Director for Atkins, Sue jumped ship in 2003 from the private sector into public sector. Her first role in central civil government was Deputy Commercial Director within Criminal Justice IT, a complex major IT program joining up the IT systems across the Criminal Justice System.

Sue spent two years moving this work forward in a wider sphere as Director of Commercial Strategy & Development for the Home Office, as well as acting as Commercial Director for the Criminal Records Bureau. Her responsibilities have included delivering the Value for Money targets outlined in the Gershon Review, the transformation of procurement within the Home Office and strategic relationship development with suppliers.

Her most significant achievements to date are: developing and implementing the Collaborative Police Procurement Programme, a 4 year programme that introduced the concept of category management at a national level supporting the work police forces were already doing on a regional and local level. The programme enabled the police service to deliver over £200m in cashable savings ahead of target; Programme Director for Operation Slingshot – retendering over 60% of the forensic work within 3 months, across the police service following the announcement of the closure of the Forensic Science Service, with no detrimental impact on the level of service or quality provided to the Criminal Justice System; delivery of procurements for Midas, the mobile fingerprint capability and the Police National Database. Her experience of large scale, complicated and sensitive IT projects in central civil government and the Criminal Justice sector, together with her drive, determination and professional expertise enabled the Vetting and Barring Scheme contract award within four months of the ITT being issued. It is one of the most sensitive and complex multi-stakeholder IT contracts let by the Home Office.

Recently awarded Fellowship of the Chartered Institute of Purchasing and Supply, in recognition of her contribution to procurement, Sue has also been a member of the CIPS Public Sector Committee and Council. She holds an MBA in Strategy and Procurement Management and was formerly member of the Advisory Committee for this MBA at Birmingham University. Sue also delivered the Professional Skills for Government agenda aimed at developing the skills of procurement and commercial staff and providing structured career development within both the Home Office and NPIA.

Related links

The full list of our 7 procurement categories in the NPS.
Details of current and future contracts and frameworks
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